Catch change while you can still act on it
An alert when a theme is surging, a sentiment flips, a new issue pops up, or an impact score moves. Early enough to fix a problem before it spreads, or act on an opportunity before anyone else sees it.
- New theme2h ago· Mobile app
New theme detected: Face ID login failing on iOS 19
842 comments, zero 7 days ago. Matches the iOS 19 rollout.
- Sentiment inversionYesterday· Checkout
Sentiment inversion on checkout: +14% negative over 7 days
Positive-to-negative ratio flipped from 3.2:1 to 0.7:1 in 5 days.
- Impact rising2 days ago· Payouts
Impact score rising: payout delays now correlate with -0.2 stars
Driver payout complaints up 68% since the billing provider switch.
Feedback moves. A theme can grow quietly for weeks before it shows up in the top-line metric. A new issue can arrive on Tuesday and be blamed on something unrelated by Friday. An opportunity (customers suddenly loving a new feature, a segment responding well to a new message) can pass before anyone thinks to look for it. Sunbeam watches every part of your feedback and tells you when something's shifting, while there's still time to act.
Volume surging. Sentiment flipping. A new theme that didn't exist a week ago. An impact score rising on a component someone just touched. Each alert comes with an explanation, the feedback behind it, and a link to go look.
Send alerts to the team that owns the thing. Silence the ones you don't care about. Turn the sensitivity up or down per theme or per metric. Sunbeam stays quiet unless the shift is real.