Paste a link to your Trustpilot, Google, App Store, Google Play or Booking.com page, or upload a CSV of your own feedback. We read every comment and email you a live dashboard in about an hour.
Free. No card, no sales call. Usually live within the hour.
Real-world impact
Both moved sharply after the April renewal change.
“They make it deliberately hard to cancel online. It feels like intentional hassle.”
Users want a one-click way to cancel online, without being charged inside the cooling-off period.
Real-world impact
Refund times stretched after the billing system change.
“Six weeks and three calls later, I still don't have my money back.”
Users want refunds paid in days, with a status they can actually track.
Real-world impact
Complaints climbed as renewal quotes rose.
“Renewing cost more than joining as a brand-new customer. Why would I stay?”
Users want loyalty priced at least as well as a new-customer quote.
Click to browse 3 insights
Upload your customer feedback and get the problems ranked by what to fix first.
Surveys, reviews, support tickets or NPS comments. Any CSV of what customers said.
Free. No card, no sales call. Usually live within the hour.
Real-world impact
Both slipped after the March ticketing migration.
“Waited four days for a reply, then gave up and went elsewhere.”
Users want a reply within a day, and an update while they wait.
Real-world impact
Activation dipped after the new signup flow shipped.
“Spent a week trying to get set up and never really got going.”
Users want a guided setup that reaches first value on day one.
Real-world impact
Disputes rose after the pricing migration.
“Charged twice, then told it would take ten days to get the money back.”
Users want billing they can trust, and same-day fixes when it's wrong.
Click to browse 3 insights
Upload your customer feedback and get the real reasons people leave.
Cancellation responses are one idea, but any CSV of customer feedback works.
Free. No card, no sales call. Usually live within the hour.
Real-world impact
Both moved sharply after the April renewal change.
“They make it deliberately hard to cancel online. It feels like intentional hassle.”
Users want a one-click way to cancel online, without being charged inside the cooling-off period.
Real-world impact
Refund times stretched after the billing system change.
“Six weeks and three calls later, I still don't have my money back.”
Users want refunds paid in days, with a status they can actually track.
Real-world impact
Complaints climbed as renewal quotes rose.
“Renewing cost more than joining as a brand-new customer. Why would I stay?”
Users want loyalty priced at least as well as a new-customer quote.
Click to browse 3 insights
Upload your user feedback and get the most-requested features, ranked.
Feature requests, reviews or support messages. Any CSV of user feedback.
Free. No card, no sales call. Usually live within the hour.
Real-world impact
Demand jumped after a competitor shipped it.
“Please let me export to CSV. I pull this into our reporting every week.”
Users want CSV export and a read-only API for their data.
Real-world impact
Requests grew as customer teams scaled up.
“I rebuild the same filters every morning. Just let me save them.”
Users want saved, shareable views they can pin and reuse.
Real-world impact
Raised in more deals each quarter.
“We can't roll this out company-wide without SAML single sign-on.”
Users want SAML single sign-on and SCIM, so they can roll out company-wide.
Click to browse 3 insights
Paste a review link, or upload a CSV of your feedback.
