Issue842
0.30Face ID failures on iOS 19 are driving a 0.3-star drop in the UK
Mobile app/Login
Make better product decisions, faster, without doing the analysis yourself
A ranked list of what to do next, each one backed by the feedback and numbers behind it.
Issue614
0.56Checkout latency is costing 0.56 stars and 4.1% conversion at peak
Checkout/Payment
Issue389
0.20Driver payout delays predict churn inside 60 days for new drivers
Payouts/Billing provider
Your team still has to turn all that data into decisions. Insights does the turning for you. Sunbeam reads across everything (what customers are saying, what it's costing you, where in your business it's happening, and what's changing) and produces a ranked list of things to do: what to fix, for whom, with the expected effect on your metric, and the feedback and numbers to back it.
Every insight brings its evidence with it. The quotes behind the claim, the volume, the customer segment it affects, the part of your product where it's happening, the metric it moves. Click any recommendation and you're on the data that supports it. Disagree with a call, and the data to argue the other side is already sitting there.
Insights update as the data moves. New ones appear when an issue grows big enough to matter. Old ones drop off when the issue fades. The list is always current.