App freezes on the login screen every time since the update.
- App Store review
Analyse open-ended feedback in minutes
Sunbeam clusters reviews, NPS comments, support tickets and survey verbatims into themes, automatically. No taxonomies to build, no spreadsheets to maintain. Drop in your data and read the result, not the rows.
Free tier. No card. No sales call.
Spinner on the pay button for ages, thought it had crashed.
- Trustpilot
Did it send? There's no confirmation anywhere.
- App Store review
App Store rating
3.2 -30.4%
NPS
12 -73.3%
Negative mentions
506 +305%
Trusted by teams that listen
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“It’s been so time consuming to go through all the comments after every survey, but Sunbeam really matches our agenda.”
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“Really powerful - we can use it for so much. Definitely a click up on the market.”
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“We’ve tried a couple of things, but not as beautifully condensed and summarised as this.”
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“We spend weeks every month doing what this does in an instant. Now we can process a lot more feedback.”
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See exactly what's driving changes in your metrics
Spinner on the pay button for ages, thought it had crashed.
- Trustpilot
Checkout is glacial during peak.
- Support ticket
+ 612 more comments
Checkout latency is costing 0.56 stars and 4.1% conversion at peak
614
Impact on metric
App Store rating ↓ -0.56
Trending up for 5 weeks in peak-hour bookings
- Spinner on the pay button for ages, thought it had crashed.
Themes, not tags
LLM-native clustering groups verbatims by meaning, not keywords. No tag taxonomy to maintain, no manual coding.
Works on what you already have
Paste an App Store, Trustpilot, Google Maps or Booking URL. Or upload a CSV of NPS comments, support tickets or survey verbatims.
See what's costing you
Every theme gets an impact score in stars or revenue. Know which issue is actually dragging your rating down, not just which one shows up most.
Read your feedback. Don't tag it.
Drop in a review URL or CSV and see themes in minutes. Free tier, no sales call.