Your data stays yours. Always.
We process your feedback securely and privately. We never use your data to train external models or share it with third parties.
Core principles
You own your data
Export or delete it at any time. Deletions propagate across all systems within 30 days.
Stored in the EU
All data is hosted in GDPR-compliant AWS infrastructure in Ireland (eu-west-1).
Encrypted by default
AES-256 at rest, TLS 1.2+ in transit. This includes backups and logs.
Strict access controls
Role-based access, full audit logs, and mandatory MFA across internal tools. Production systems sit behind a private network.
Backed up continuously
Hourly backups to a separate AWS account and availability zone.
No training. No mixing.
Your data is never used to train models, never shared between customers, and never sent to third-party AI services unless you explicitly request it.
Need more detail?
Security documentation and DPAs are available on request.