Sunbeam

with Trustpilot

Combine Trustpilot Reviews with Sunbeam to Stay Ahead

Don’t just manage your Trustpilot rating—improve it. Our platform digs deep into customer sentiments, mapping each review to tangible actions that raise scores and foster growth. Let Sunbeam show you which reviews matter most, so you can refine your products and services where it counts.
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Enhance Your Brand Credibility
Identify quick wins to boost your average rating, winning prospective customers’ trust and standing out in competitive spaces.
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Dig into Negative Reviews
Highlight recurring themes that drive dissatisfaction, and develop targeted solutions to nip problems in the bud.
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Inspire Repeat Purchases
Spot what delighted your happiest customers and replicate that magic across your business for a consistent five-star experience.
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Gain Actionable Summaries
We’ll show you the top insights that matter most, so you can quickly implement changes that move the needle.
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Always Stay Current
Tap into real-time feedback updates to track shifts in sentiment and maintain a proactive approach to customer care.
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Green comment tag

We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

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Green comment tag

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

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Green comment tag

A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

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Green comment tag

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

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Green comment tag

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company

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