Boost Your Hospitality Ratings on TripAdvisor with Sunbeam
Turn TripAdvisor reviews into a treasure trove of actionable insights. Our analytics rapidly pinpoint where you’re exceeding expectations and where there’s room to improve. By merging AI-driven sentiment analysis with real-time updates, you’ll be fully equipped to provide the guest experiences that make waves on TripAdvisor.
Sift through reviews in an instant
No need to read each comment individually. We’ll cluster them by theme so you can fix glaring issues and amplify the positives.
Leave your details and we’ll be in touch to arrange a short, no-commitment demo of Sunbeam. We’ll even analyse some of your data for free to show you what it can do.
We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."
Simone Boksa, People Analytics Lead
Nuuday
A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"
Purpose Director
40,000 employee manufacturing company
"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."
Head of HR
Leading Transport Company
We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."
Simone Boksa, People Analytics Lead
Nuuday
A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"
Purpose Director
40,000 employee manufacturing company
"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."