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Hotels in Kensington and Chelsea

See how West Cromwell Hotel ranks against other hotels in Kensington and Chelsea

Hotel Insights

The West Cromwell Hotel in Kensington and Chelsea presents a mixed picture for potential guests. While the location scores exceptionally well, particularly for public transport and nearby attractions, the room quality leaves much to be desired, especially due to significant issues with the bathrooms and bedding. On a brighter note, the staff's outstanding performance stands out, placing them among the highest in the area, which likely contributes positively to the overall experience despite the hotel's shortcomings in facilities and room comfort.

Overall

NPS: 28

51st

in Kensington and Chelsea

from 624 reviews

Room

NPS: -11

33rd

based on:
321 reviews

Location

NPS: 85

79th

based on:
127 reviews

Facilities

NPS: -27

50th

based on:
45 reviews

Staff🥉

NPS: 98

3rd

based on:
99 reviews

The rankings

How does West Cromwell Hotel compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hotel Indigo London - Kensington by IHG50th-4559---10062
West Cromwell Hotel51st-11----278598
Park International Hotel52nd-3037-19767
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