Sunbeam for

Hotels in Cornwall

See how Harbour Hotel & Spa St Ives ranks against other hotels in Cornwall

Hotel Insights

The Harbour Hotel & Spa St Ives has a mixed performance overall, achieving a modest net positive sentiment score of 17.5%. While guests highly praise the location and stunning views, with a top score of 89.0% for location and 100.0% for view, dissatisfaction arises primarily from the condition of the bathrooms, which significantly drags down the Room category to -6.6%. Additionally, the food offerings fall below expectations, particularly breakfast, which has a low score, indicating that while the hotel's setting and facilities like the spa are appreciated, there are considerable drawbacks in critical areas that could affect overall guest satisfaction.

Overall

NPS: 18

38th

in Cornwall

from 548 reviews

Room

NPS: -7

31st

based on:
211 reviews

Food

NPS: -5

41st

based on:
130 reviews

Location

NPS: 89

26th

based on:
73 reviews

Facilities

NPS: 33

10th

based on:
51 reviews

Staff

NPS: 74

28th

based on:
73 reviews

The rankings

How does Harbour Hotel & Spa St Ives compare to 46 other hotels in Cornwall?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Harbour Hotel Padstow37th912139758
Harbour Hotel & Spa St Ives38th-7-5338974
Polurrian on the Lizard39th213279654
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