See how The Old Custom House ranks against other hotels in Cornwall

The Old Custom House in Cornwall offers some notable strengths mixed with areas for improvement. Guests rave about the location, ranking it at the top for its appeal, while the room experience is polarized—positive feedback on views and amenities contrasts sharply with significant dissatisfaction regarding bathrooms. Dining experiences also highlight a strong breakfast but reflect a weaker performance from the restaurant, ultimately leading to a modest overall score. While there are many appealing features, enhancing some key elements could elevate guest satisfaction further.