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Hotels in Wiltshire

See how The Merchant's House, BW Signature Collection ranks against other hotels in Wiltshire

Hotel Insights

The Merchant's House, BW Signature Collection in Wiltshire offers a notable hotel experience, particularly praised for its staff, who received an impressive positive sentiment score. Guests highlighted the dining options, especially breakfast, as a strong point, contributing to the food category's favorable standing. However, the room experience is hindered by significant dissatisfaction with bathroom amenities, which detracts from its overall appeal. While the location also garners positive feedback, the hotel must address room issues to enhance guest satisfaction further.

Overall

NPS: 46

11th

in Wiltshire

from 497 reviews

Room

NPS: -7

16th

based on:
225 reviews

Food

NPS: 42

8th

based on:
85 reviews

Location

NPS: 88

12th

based on:
80 reviews

Staff

NPS: 92

6th

based on:
84 reviews

The rankings

How does The Merchant's House, BW Signature Collection compare to 25 other hotels in Wiltshire?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The White Hart Ford10th-1768---9277
The Merchant's House, BW Signature Collection11th-742---8892
Stonehenge Inn & Shepherd's Huts12th-1841---8584
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