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Hotels in Lancaster

See how The Borough Lancaster ranks against other hotels in Lancaster

Hotel Insights

The Borough Lancaster in Lancaster stands out with a strong overall sentiment score, indicating a generally positive guest experience. The hotel's location is particularly praised, earning one of the top scores in the region, while staff interactions also contribute positively to the experience. However, the room quality presents a mixed picture, as the bed received high marks, but bathroom issues have impacted overall satisfaction in this category. The food offerings are notably strong, especially the bar, although breakfast could use improvements to elevate the dining experience further.

Overall

NPS: 58

8th

in Lancaster

from 381 reviews

Room

NPS: 27

9th

based on:
192 reviews

Food

NPS: 74

5th

based on:
62 reviews

Location🥉

NPS: 93

3rd

based on:
44 reviews

Staff

NPS: 82

9th

based on:
61 reviews

The rankings

How does The Borough Lancaster compare to 14 other hotels in Lancaster?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Sun Hotel & Bar7th3275---9579
The Borough Lancaster8th2774---9382
The Clarendon Hotel9th8-1228692
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