See how OYO Townhouse New England, London Victoria ranks against other hotels in Westminster

OYO Townhouse New England in London Victoria presents a mixed experience, struggling mainly with room quality. The bathroom and decor were notably criticized, significantly impacting the overall room rating, which is among the lowest in Westminster. However, the hotel does excel in its location, receiving high marks for its proximity to nearby attractions, and guests find reasonable value for the price. Staff interactions showed room for improvement, particularly at reception, highlighting a few areas that require attention to enhance the overall guest experience.