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Hotels in Kensington and Chelsea

See how London Town Hotel ranks against other hotels in Kensington and Chelsea

Hotel Insights

London Town Hotel presents a mixed experience for guests. While the location scores exceptionally high, particularly due to its excellent access to public transport, the room quality, especially the bathrooms, significantly detracts from the overall positive sentiment. Staff interactions exhibit a strong performance, contributing positively to the hotel's reputation, but the discomfort in the room amenities showcases the need for improvements to elevate the overall experience.

Overall

NPS: 31

42nd

in Kensington and Chelsea

from 369 reviews

Room

NPS: -8

28th

based on:
177 reviews

Location

NPS: 88

77th

based on:
106 reviews

Facilities

NPS: 47

11th

based on:
30 reviews

Staff

NPS: 89

16th

based on:
37 reviews

The rankings

How does London Town Hotel compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Ampersand Hotel - Small Luxury Hotels of the World41st619---9270
London Town Hotel42nd-8---478889
Sloane Square Hotel43rd-227---9586
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