See how Hotel Indigo London - Kensington by IHG ranks against other hotels in Kensington and Chelsea

Hotel Indigo London - Kensington by IHG showcases contrasting strengths and weaknesses. Guests highly praise the location, achieving a perfect score, which clearly enhances its appeal. On the other hand, room-related aspects, particularly the bathroom and temperature, fall significantly short, negatively impacting overall sentiment. While the food, especially breakfast, receives commendable feedback, staff interactions remain mixed, highlighting areas where improvements are necessary for a more balanced guest experience.