See how Hilton London Metropole ranks against other hotels in Westminster

The Hilton London Metropole presents a mixed experience for guests, achieving a neutral overall score that places it in the bottom tier among Westminster hotels. While the location receives high marks, particularly for public transport access, room quality suffers greatly due to significant concerns about bathrooms, furniture, and temperature. Food options also show inconsistency; although breakfast is well received, the bar service and restaurant experience disappoint many. Positive feedback regarding the staff highlights a potential area for improvement in service delivery, suggesting that a focus on enhancing room conditions and food quality may elevate future guest satisfaction.