See how Heeton Concept Hotel - Kensington London ranks against other hotels in Kensington and Chelsea

Heeton Concept Hotel - Kensington London presents a mixed picture based on guest feedback. The location stands out, receiving high praise for its proximity to public transport and nearby attractions, which significantly boosts its appeal. However, the hotel suffers from substantial issues in the Room category, particularly concerning furniture, views, and temperature, leading to overall dissatisfaction in that area. While staff interactions are a highlight, the dining experience, particularly breakfast, requires improvement to enhance guest satisfaction further and elevate the hotel's reputation.