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Hotels in Kensington and Chelsea

See how The Queens Gate Hotel ranks against other hotels in Kensington and Chelsea

Hotel Insights

The Queens Gate Hotel in Kensington and Chelsea presents a mixed experience for guests, with a notable strength in staff interactions, earning a high score that reflects their attentiveness and service. However, the Room category suffers primarily due to significant issues with temperature control and bathroom quality, which overshadow positives like comfortable beds and decor. Dining experiences are also inconsistent, as breakfast is praised while the bar and restaurant offerings receive negative feedback. Despite these challenges, the hotel's prime location near attractions has garnered considerable appreciation, contributing to its overall positive rating.

Overall

NPS: 36

31st

in Kensington and Chelsea

from 1045 reviews

Room

NPS: 10

10th

based on:
490 reviews

Food

NPS: 32

22nd

based on:
155 reviews

Location

NPS: 89

70th

based on:
187 reviews

Facilities

NPS: 25

22nd

based on:
24 reviews

Staff

NPS: 88

18th

based on:
168 reviews

Price

NPS: -29

40th

based on:
21 reviews

The rankings

How does The Queens Gate Hotel compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Garden View Hotel30th-35------9379
The Queens Gate Hotel31st1032258988
Hux Hotel, Kensington32nd-1024---9694
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