Sunbeam
vs Mopinion

Sunbeam vs Mopinion: Which Is Best for Your Feedback Strategy?

Mopinion captures and analyses digital feedback, but if you require advanced AI-driven insights across employee and customer domains, Sunbeam might be your go-to solution.

We all have enough feedback. The challenge is knowing what to do with it.

Sunbeam goes three layers deeper than the existing text analysis in Mopinion. Turning it into clear, actionable insights - at scale.

Why Use Sunbeam Alongside Mopinion?

Broad Feedback Scope

Employee engagement, customer CX, and more—handle it all in a single, unified platform.

Powerful Insights, Minimal Setup

Our AI auto-categorises responses, eliminating the need for manual tagging or coding of feedback.

Tailored Recommendations

Sunbeam pinpoints which improvements will most positively impact satisfaction, loyalty, or revenue.

Frictionless Dashboards

Sleek, intuitive dashboards make it effortless to share high-level insights with leadership.

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We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company