Sunbeam
vs GuestRevu

Sunbeam vs GuestRevu: Understanding Hospitality Feedback

GuestRevu provides guest surveys and review management. See why Sunbeam’s AI-driven text analytics and multi-source feedback approach might offer an even deeper view into your hotel’s performance.

We all have enough feedback. The challenge is knowing what to do with it.

Sunbeam goes three layers deeper than the existing text analysis in GuestRevu. Turning it into clear, actionable insights - at scale.

Why Use Sunbeam Alongside GuestRevu?

Deeper Text Analysis

Sunbeam automatically identifies emerging themes and sentiments in open-text responses, helping you take action faster.

Granular KPI Tracking

Seamlessly link feedback to revenue, occupancy, and repeat bookings—closing the loop between hotel operations and ROI.

All-in-One Feedback Platform

Manage guest feedback alongside employee insights for a holistic view of your property’s overall health.

Quick Implementation

Get set up with minimal training. Sunbeam’s intuitive design ensures your team focuses on improving the guest experience, not wrestling with software.

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We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company