Sunbeam

Uncover the insights that drive real change.

There are powerful insights in your
qualitative feedback.

Whether they're from your customers or employees - uncover them with ease with our AI-powered feedback analysis platform.
See the demohero-image

The problem

Qualitative feedback
at a company level
is overwhelming.

With other tools, the answers are there but existing high-level topics are not fit for purpose, word clouds are not actionable and the process for further analysis is manual, error-prone and time-consuming.

Sunbeam
Other tools
Other tools

Insights

Sunbeam helps you demystify your feedback

Click below to see how we draw specific insights from guest feedback.

I appreciate the manager support I've received for my development. But commuting is tough without secure bike storage, and I'm also concerned that the new company vision doesn't align well with us.

generates insights
  • Positive
    trending_up+5%

    Employees feel supported in their professional development by managers

    account_circleHR Manager
    Professional Development/ Employee Growth
Works with:
  • Booking Logo
  • Expedia Logo
  • Google Logo
  • Hotels Logo
  • Hotels Logo
  • Google Logo
  • Expedia Logo
  • Booking Logo
  • TripAdvisor Logo
  • Yelp Logo
  • Trustpilot Logo
  • Intercom Logo
  • Workday Logo
  • Qualtrics Logo
  • SurveyMonkey Logo
  • Glassdoor Logo
  • Zendesk Logo
  • Qualtrics Logo
  • TripAdvisor Logo
  • Yelp Logo
  • Glassdoor Logo
  • SurveyMonkey Logo
  • Trustpilot Logo
  • Zendesk Logo
  • Intercom Logo
  • Workday Logo
Immediately see what’s most important
Quickly get detailed critical issues and potential issues - as well as areas of positivity - allowing you to assign them to individuals or make informed decisions on next steps.
Top insights image
Predict the impact on your KPIs & metrics
We can show you which insights are having a direct effect on various metrics, and therefore what you would need to do to change them.
KPI impact image
Track metrics over time
We combine data from all different sources to give you overall sentiment and prevalence scores. Tracking these can help you justify and push for change.
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Tell compelling, data-driven stories across your company
Share the key findings with strong data to convince leadership and teams to make company-wide change.
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Interested? Get started by analyzing your first dataset for free.

No credit card needed.

We care about your data. Read our privacy policy.

Green comment tag

We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

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Green comment tag

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

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Green comment tag

A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

See the demo
Green comment tag

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

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Green comment tag

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company

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