Sunbeam

Transform feedback into real impact

Sunbeam’s AI analyses customer and employee feedback, uncovering specific, actionable insights that drive smarter decisions — fast.

The problem

There's too much feedback, and it's difficult to do anything with it.

Qualitative feedback can feel overwhelming. The answers are buried in impractical word clouds, and manual processes.

Sunbeam

Other tools

The problem

There's too much feedback, and it's difficult to do anything with it.

Qualitative feedback can feel overwhelming. The answers are buried in impractical word clouds and manual processes.

Sunbeam

Other tools

“We use Sunbeam to understand what customers were saying, and what we could improve. It’s great for analysing large amounts of text at scale and getting detailed insights”

Frederik Wolff, People & Culture Lead

“Sunbeam really matches our agenda. With other tools, it’s just so time consuming to go through all the comments after every survey”

Simone Boska, People Analytics Lead

We're turning heads...

“Sunbeam really matches our agenda. With other tools, it’s just so time consuming to go through all the comments after every survey”

Simone Boska, People Analytics Lead

“We use Sunbeam to understand what customers were saying, and what we could improve. It’s great for analysing large amounts of text at scale and getting detailed insights”

Frederik Wolff, People & Culture Lead

Try it for free

Insights

Sunbeam helps you demystify your feedback

Click below to see how we draw specific insights from guest feedback.

I appreciate the manager support I've received for my development. But commuting is tough without secure bike storage, and I'm also concerned that the new company vision doesn't align well with us.

generates insights

Positive

123

trending_up+5%

Employees feel supported in their professional development by managers

account_circleHR Manager

Professional Development/ Employee Growth

Works with:

Explore our product below

Share Stories That Inspire Action

Turn insights into data-driven narratives that convince leadership and drive company-wide transformation.

Pinpoint Key Insights Fast

Quickly identify critical issues, trends, and positive feedback—all pre-categorised and prioritised to guide decisions.

Connect Insights to Impact

See how feedback directly affects your KPIs and metrics, so you know where to focus your energy to create measurable change.

Track Progress Over Time

Monitor sentiment and trends across all feedback sources to evaluate initiatives, justify changes, and measure success.

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We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."

Simone Boksa, People Analytics Lead

Nuuday

Frederik Wolff, People & Culture Lead (Europe)

PaulCamper

"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"

Purpose Director

40,000 employee manufacturing company

"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."

Head of HR

Leading Transport Company