Sunbeam
Transform feedback into real impact
Sunbeam’s AI centralises, analyses and tracks trends in customer and employee feedback at scale, and transforms it into clear, simple insights and suggestions. It’s a gamechanger.
The problem
The answers are buried in impractical word clouds, and manual processes.
The problem
Qualitative feedback can feel overwhelming.
The answers are buried in impractical word clouds and manual processes.
How it works
From open-ended answers, to insights, to suggestions
See how we turn text responses into insights and suggestions for your team
I appreciate the manager support I've received for my development. But commuting is tough without secure bike storage, and I'm also concerned that the new company vision doesn't align well with us.
- Positivetrending_up+5%
Employees feel supported in their professional development by managers
account_circleHR ManagerProfessional Development/ Employee Growth
- Suggestion
Reinforce and strengthen the career framework, with concrete examples
HR Teams
Unlock real insights from your employee feedback
Consultancies
Give your clients the confidence of qualitative-driven research insights
Hotels
Analyse your guest feedback at scale, from everywhere, easily
CX & Product Teams
Level up your customer research with a qualitative data analysis - of everything
Book a demo now - your first analysis
is on us.
Leave your details and we’ll be in touch to arrange a short, no-commitment demo of Sunbeam. We’ll even analyse some of your data for free to show you what it can do.Leave your details 👇
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We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."
Simone Boksa, People Analytics Lead
Nuuday
A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"
Purpose Director
40,000 employee manufacturing company
"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."
Head of HR
Leading Transport Company